By using the IQ Interactive Education Platform Software, you are trusting us to process your information. We understand that this responsibility is important, so we have been committed to protecting your information and giving you control.
Effective Date: January 1, 2020
1. We Respect Your Privacy
2. Privacy and Data Protection
2.1 “Personal Data” means any information that identifies, or can be used to identify, an individual.
2.2 “Privacy and Data Protection Laws” means any and/or all laws, rules, directives and regulations, on any local, provincial, state, federal or national level within and outside the People's Republic of China, pertaining to data privacy, data security and/or the protection of Personal Data. Among them, laws and regulations outside China include but not limited to: (a) the General Data Protection Regulation (GDPR) and each European Union Member States’ national implementation thereof; (b) the Australian Privacy Act 1988 (Cth) and the Australian Privacy Amendment (Enhancing Privacy Protection Act) (2012); (c) the Belgian Privacy Law of 8 December 1992; (d) the Canadian Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (PIPEDA); (e) the Personal Data Protection Act 2012 of Singapore (PDPA); (f) additional privacy and data protection laws applicable to a data subject’s location; and (g) any successor legislation or regulations applicable thereto.
3.When Do We Collect Your Personal Data?
3.1 IQ may collect your personal data when you communicate with us by phone, e-mail, the Website or otherwise, in the context of:
(a) Browsing our Website or visiting our social media sites;
(b) Corresponding with IQ;
(c) Visiting one of our offices, events or facilities;
(d) Registering for and/or participating in our conferences, events, training or other activities;
(e) Requesting information, support, service, materials, assistance or other inquiries;
(f) Subscribing to a newsletter or other mailing list;
(g) Exchanging business cards;
(h) Completing Website contact forms, questionnaires, surveys, or contest entry forms or otherwise participating in these activities;
(i) Engaging in commercial relationships or other collaboration;
(j) Ordering or registering IQ products;
(k) Creating or registering an account;
(l) Uploading or downloading files;
(m) Verification of your identity as a data subject; or
(n) Using IQ products that are connected to the Internet, including software and certain hardware devices.
4.Which Types of Personal Data are Processed by Us?
4.1 IQ may process the following personal data:
(a) Name, surname, title, company, email address, phone number (mobile and landline), address, signature and other contact information;
(b) IP addresses;
(c) Location data;
(d) Cookie ID;
(f) Personal preferences regarding communications and/or products and services;
(g) Financial details (e.g. payment information, bank account number, and credit information);
(h) Personal data regarding projects using IQ products and services;
(i) Personal data provided in your submissions, responses and feedback;
(j) Personal data regarding your interactions with IQ, including your use of the Website and of IQ’s products or services;
(k) Social media data, images, photos, and camera footage; and
(l) Any other personal data provided by you or by your authorized IQ dealer or service provider.
4.2 For the avoidance of doubt, IQ does not collect any sensitive personal data, such as racial or ethnic origin; political opinions; religious or philosophical beliefs; genetic characteristics; health information; sexual preferences; information about children; criminal convictions; or biometric data, and we explicitly ask you not to provide us with such data in your responses or feedback to us.
5. How Do We Use Your Personal Data?
In order to better manage our own business needs and to better communicate with you, we may collect, analyze, use and otherwise process your personal data for the following purposes:
(a) To respond to your inquiries, questions and other requests;
(b) To optimize and manage the quality and content of our Website, including the ability to personalize and secure your Website experience;
(c) To create and maintain your website, customer and product accounts and registrations;
(d) To provide you with marketing, advertising, promotions, programs, offers and other opportunities; including newsletters, information on products and services, subscriptions, training, updates and direct marketing, which may be targeted, based on your communication preferences;
(e) To conduct customer satisfaction studies, surveys and other market research;
(f) To manage our events and activities, and invite you to events;
(g) To register visitors to our offices, facilities and events;
(h) To create promotional materials, including videos, photos, articles, case studies, newsletters and other materials regarding projects or events;
(i) To provide products, services, training, technical support, customer service and other assistance;
(j) To manage and perform our agreements and obligations;
(k) To respond to and follow up on business leads, opportunities, and contacts;
(l) To process payments, orders, invoicing, returns, collection and other requests;
(m) To provide pricing, quotations and custom configurations of our products and services;
(n) To grant you access to our software, training, technical information and other proprietary content;
(o) To evaluate, troubleshoot, analyze and improve the use, functionality, features, and performance of our products, services, training, technical support and customer service;
(p) To gather, analyze and maintain configuration and backup data regarding our products and services;
(q) To facilitate planning, analytics, forecasting and reporting regarding our products and services;
(r) To use for our internal business operations and processes, including business and financial recordkeeping, data management and business continuity; and
(s) To meet our legal and regulatory obligations.
(t) IQ reads the file list and downloads files from GoogleDrive. We need to read the file to get the file list so that we can display the files you saved in GoogleDrive in the program. We need to download the file to get the file so that we can open the file saved by GoogleDrive.
6. Which Legal Basis Applies to Our Processing of Your Personal Data?
The following legal grounds might apply to the processing of your personal data for the purposes mentioned above:
(a) Processing is necessary for the performance of your agreement with us or in order to take all pre-contractual steps;
(b) Processing takes place based upon our legitimate interest (comply with obligations, maintain business records, fraud prevention, network and information security, etc.). When carrying out this type of processing, we strive to strike a balance between this legitimate interest and respect for your privacy;